Shipping policy
1. Processing Time All orders are processed and packed within 1-3 business days. Please note that we do not process or ship orders on weekends or holidays.
2. Free Shipping We are pleased to offer FREE shipping on all orders within the United States! There is no minimum purchase required; the free shipping option will be automatically applied at checkout.
3. Shipping Estimates Delivery times depend on your location. Typically:
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Domestic US Orders: Estimated delivery time is 7-15 business days.
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Please note: These are estimated timeframes. Actual delivery may vary due to carrier delays, weather conditions, or peak holiday seasons.
4. Order Tracking Once your package has been shipped, you will receive an email notification containing your tracking number. You can use this number to monitor the status of your delivery via our website or the carrier's website.
5. Address Accuracy Please ensure your shipping address is correct at checkout. We are not responsible for packages that cannot be delivered due to incorrect or incomplete addresses. If you notice an error, please contact us at cmkon624@gmail.com as soon as possible before your order is shipped.
6. Lost or Damaged Packages If your package is lost or arrives damaged, please contact our customer support team immediately at cmkon624@gmail.com. We will investigate the issue and work with you to provide a resolution.